Frequently Asked Questions
Everything you need to know about shopping with Starter.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
Starter is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our core collections to minimize our environmental footprint.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress via our carrier partners.